Resume

Education

2021-2024

Diploma in Social Work | Nanyang Polytechnic

Develop skills and intervention techniques to work with clients
Participate and carry out programme planning through projects and initiatives
Gain critical life skills such as communication, leadership, resource management, problem solving, digital literacy, transdisciplinary thinking

2020-2021

Polytechnic Foundation Programme | Nanyang Polytechnic

Contemporary Business Studies & Fundamentals of Accounting & Finance
Business Computing & Internet Business Writing
Life Skills & Essential Skills for Project Work

Work/Internship
Experience

Sep 2023 - Dec 2023

Social Work Intern | Fei Yue Family Service Centre (Champions Way)

Conducted intake assessments and drafting of genograms
Assisted in sessions and home visit under supervision
Planned and facilitated a 4-session group work programme for 15 children
Assisted in Food From The Heart Distribution for residents from disadvantaged families
Writing of case recordings and documentation

Jan 2023 - Mar 2023

Social Work Intern | SHINE Children & Youth Services

Assisted in school-based developmental groupwork, after school engagement and community-based programme
Shadowed to meet 3 clients in 1-to-1 counselling sessions
Planned and executed targeted intervention group work for Sec 1 and 2 classes
Co-organised in planning and designing of booth to promote mental health resilience
Designed a session plan for home visit with client

Apr 2022 - Jul 2022

Programme Coordinator | St. Andrew’s Autism Centre

Co-lead a team to implement a programme for people with autism
95% of clients successfully finished the programme
Monitor outcome of clients post-programme to measure effectiveness

Volunteer

Experience

Sep 2023 - Dec 2023

Teacher | Reading Odyssey

12-session reading programme with children aged 7-12
1-to-1 guided reading with a child aged 9
Increased children’s capacity to read and train cognitive processing skills

Apr 2023 - Jun 2023

Befriender | Youth Corps Singapore

Engage seniors through fun-filled activities
Form meaningful intergenerational bonds

Aug 2022 - Oct 2022

Digital Ambassador | SG Digital

Teach seniors on using various mobile phone apps for communication, government services, e-payments, and entertainment
Raise awareness on cybersecurity and online scams

Jun 2022 - Aug 2022

Facilitator | New Hope Community Services

Homelessness Learning Forum with 330 participants
Facilitate a group discussion about homelessness in Singapore in a Zoom Breakout Room with 12 youths aged 14-18

Jun 2021 - Jul 2021

Teacher | OneHeart, Joint Polytechnic Service-Learning Project

Conduct 4 weekly English lessons and online activities for 20 Migrant Workers recuperating from work injuries

Skills
& Activities

Hard Skills

Languages: English (Native), Mandarin Chinese (Proficient), Hokkien (Elementary), Korean (Elementary)
Adobe CC: Premiere Pro, Photoshop, Lightroom Classic
Microsoft Office: Word, Excel, Powerpoint
Others: JMP Pro 16, Medibang Paint Pro, WordPress, Wix, GenoPro

Soft Skills

Critical thinking
Interpersonal communication
Organisation and flexibility
Strong work ethic
Empathy
Enthusiasm to learn and grow

Activities

Director’s List (Year 2 Sem 2) and CCA Grade A
Edusave Merit Bursary (2021, 2023)
2020-2024 Community Service Club Member
2022-2024 Sketch Art Club Member
2022-2024 Photography Club Member
2023-2024 NYP Open House Facilitator
2023 Project Films of Gold (Community Service Club) - Seniors Befriender
2022 NYP JPNFest (Sketch Art Club) Facilitator

Best Performing Modules

Grade: Distinction

Volunteer Partnership

Grade: A

Contemporary Social Issues
Crisis Intervention
Working in Healthcare Services
Communication & Personal Branding
Working with Older Adults
Working in Correctional Services
Field Placement 1

Grade: B+

Basic Counselling Skills
Working with Families
Groupwork Facilitation & Intervention
Casework & Care Planning
Working with Children
Diversity & Cultural Competence
Introduction to Sociology
Communication & Personal Effectiveness

Testimonials

Siti Suliana

Nanyang Polytechnic Social Work Senior Lecturer

Qi En is a hardworking student with an unfaltering determination to succeed. Her knowledge and experiences in Social Work has shaped her into a transdisciplinary learner, equipped with transferable skills that she can apply in the long run. I recommend Qi En to be a suitable student candidate for the tertiary studies in the relevant local universities. She will also be an asset for any organisations she is applying to work for.

Huang WeiJie

Fei Yue Family Service Centre (Champions Way) Social Worker

Qi En has a can-do spirit and takes on tasks assigned to her with a spirit of excellence. While juggling with different commitments, she has exhbited resilence and good organisational skills in managing herself as a person. Qi En is also supportive to colleagues and willing to lend a helping hand to colleagues without reservations. Qi En exhibits a heart of compassion and empathy to the clients she interacted.